HVAC Customer Reviews & Testimonials In Dallas, Frisco, Garland, TX & Surrounding Areas

I worked with Zak to schedule an appointment for both an estimate and repair. The tech who arrived was knowledgeable and most importantly honest. I had received a quote a couple of quotes already from the larger HVAC maintenance companies in the DFW area, so I was interested to see if Quality 1 came to the same conclusion on what needed to be done for my system. Quality 1 pointed out the same issues as the others, but the difference was they provided an honest and cost-friendly solution. They could have over-exaggerated the issues like the other HVAC company, but instead they provided an honest opinion. I ended up saving around ~$200 because of their honesty. I will continue to use Quality 1 for all routine maintenance and eventually a new unit and installation because they do what's best for the customer. Read Less

It's been almost a month after Quality 1 who is a Trane dealer to replace our 20+ year old Trane AC/Heating system that stopped working a couple of months ago. They had done an excellent job to install whole system on time and setup everything. Now we had enjoyed cool air at home during the last hot summer. Great service and quality work, highly recommend this company. Read Less

Very professional operation. The person who quoted us the replacement for our old and failing system was courteous and clear about what we would be getting. His pricing was also very competitive. I read the very good reviews that were posted and that convinced me to call them. Once the pricing was agreed to they set the date and time for installation. They were on time, took care to not be messy and finished the installation on time. We were very pleased with every aspect of the whole process. Highly recommend them! Read Less