HVAC Customer Reviews & Testimonials In Dallas, Frisco, Garland, TX & Surrounding Areas

Dana Hord

5

After having constant trouble with an AC company that my landlord was using for over a year, I reached out to Quality 1 for help, and the service they provided was top notch. They responded quickly to... Read More

After having constant trouble with an AC company that my landlord was using for over a year, I reached out to Quality 1 for help, and the service they provided was top notch. They responded quickly to all of my calls and emails, and they made it out to my house quickly (same day) to inspect the issue and fix it promptly. They were incredibly professional and efficient. Zach was extremely helpful through the entire process. Would highly recommend! Read Less
Shahid Ahmed

5

High quality Service. Even though we called on a Friday morning about 930am on a super hot triple digit day, this Company gave us a appointment. The Service technician showed up at early. He let us kn... Read More

High quality Service. Even though we called on a Friday morning about 930am on a super hot triple digit day, this Company gave us a appointment. The Service technician showed up at early. He let us know he was on his way and later when he arrived by text. He was very polite and professional. He told us what was wrong. When given an okay to go ahead repair, he pulled out his 30ft ladder and went to work. He was done in about 35 minutes. The bill was very reasonable. We will definitely keep him on our speed dial for the future. Read Less
Andy Nichols

5

I had two AC techs from other companies tell me I need a total system replacement. A tech from Quality 1 came out, and I described the same problem to him. He gave me a $300 option to extend the life ... Read More

I had two AC techs from other companies tell me I need a total system replacement. A tech from Quality 1 came out, and I described the same problem to him. He gave me a $300 option to extend the life of my unit. There’s no guarantee how long the solution will last, but anything that delays me having to buy a whole new system is worth it! For the record, I had mentioned this workaround to another technician (because I read about it in my own research) and he told me it wouldn’t work! So glad I called Quality 1 and got an honest tech! Read Less
Gaye Karish

5

I spoke with Zach who was very patient and a great listener to diagnose our system and send out amazing technicians, Jose and Gilbert who were efficient in getting the job done right!! I would highly ... Read More

I spoke with Zach who was very patient and a great listener to diagnose our system and send out amazing technicians, Jose and Gilbert who were efficient in getting the job done right!! I would highly recommend to anyone who is experiencing HVAC issues to contact Quality 1 Energy for HVAC needs... Read Less